We solve tech problems. No monthly retainers.
Apple-centric IT, deep-research diagnostics, San Diego concierge.
What we do
Mac & Apple Ecosystem
macOS, iOS, iCloud, and Apple Mail diagnosed at the system level. Storage, sync, performance, and migration handled correctly the first time. Learn more →
Wi‑Fi & Network Engineering
Bespoke wireless and wired networks for large homes, estates, and small offices. Cat6A/Cat8/fiber backbones, mesh design, and dead-zone elimination using measured RF data, not guesswork. Learn more →
Email Deliverability & DNS Forensics
We rescue email from spam folders by aligning SPF, DKIM, and DMARC against the actual sending surface — including SPF macro expansion checked against RFC 7208 §7.4. Learn more →
Trust signals
- 25+ years in the field, across macOS, networking, and DNS.
- High-profile clients in entertainment, legal, restaurant, and medical sectors. Discretion comes standard; logos do not.
- Federal A+ DNS posture on our own infrastructure — the same standards we apply to client domains.
The Method
We treat each engagement as a small research problem. Before we touch a config, we capture the evidence — packet traces, mail headers, DNS responses, system logs — and reason from there. The same instinct produced our public DNS research platform at dns.it-help.tech, where we publish what we learn from the wire. Read the field notes →
Local credibility
Office (by appointment): 888 Prospect Street Suite 200, La Jolla, CA 92037 • Google Maps
Service area: San Diego County, including La Jolla, Del Mar, and greater San Diego.
Phone: (619) 853‑5008